Shipping policy

Effective August 24, 2026

Shipping Availability, Rates, and Estimates

Shipping availability, available methods, rates, and any estimated delivery information are shown at checkout for the destination and items in your order. Delivery dates are estimates unless they are clearly stated as guaranteed.

Processing and Tracking

Orders are submitted for fulfillment after payment is confirmed. Processing time can vary by item and order volume. Some items may be fulfilled by third-party production partners. When tracking becomes available, it will be sent to the email address or phone number provided at checkout.

Separate Packages

If items in one order are fulfilled separately, they may arrive in more than one package and on different dates. You will not be charged more for shipping than the total shown and accepted at checkout.

Shipping Delays

If we cannot ship within a promised timeframe, or within the timeframe required by applicable law when no timeframe was promised, we will contact you with an updated date and the option to accept the delay or cancel the affected unshipped item for a full refund.

Shipping Address Changes

Review your shipping address before placing an order. If you notice an issue, contact support@hotheadsgalleryclothing.com as soon as possible. An address change cannot be guaranteed after fulfillment begins.

Stalled, Lost, or Marked-Delivered Packages

If tracking has stalled or a package is marked delivered but cannot be found, check the delivery area and confirm the shipping address, then email us with your order number. We will review the tracking information with the fulfillment provider or carrier and explain the available next steps.

Questions

Email support@hotheadsgalleryclothing.com.

This policy does not limit any rights that cannot be excluded under applicable law.